Last updated: September 13, 2025
Privacy Policy
At BY WOMEN, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
Personal Information
When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through Paystack)
- Order history and preferences
Automatically Collected Information
We automatically collect certain information about your device and how you interact with our website, including:
- IP address and browser information
- Pages visited and time spent on our website
- Referring website information
- Device and operating system information
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and our services
- Provide customer support and respond to your inquiries
- Improve our website and user experience
- Send you marketing communications (with your consent)
- Comply with legal obligations and protect our rights
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Payment processing through Paystack (for order fulfillment)
- Shipping and delivery services (for order delivery)
- Legal compliance or protection of our rights
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure payment processing through Paystack
- Encrypted data transmission (SSL/TLS)
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us:
- Remember your preferences and shopping cart
- Analyze website performance and user behavior
- Provide personalized content and recommendations
- Improve our website functionality
You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request data portability
To exercise these rights, please contact us at support@byywomen.com
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for accounting and customer service purposes.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@byywomen.com
Response Time: 24-48 hours